• TMSM COC
  • Medical Front Office - Patient Service Specialist - Full Time - Belleville/Float Split

    Job Description

    SSM Health Physical Therapy - Outpatient Division 

    Patient Service Specialist (PSS)

    Full Time Split - 40 hours - Mileage reimbursement!
    Belleville (10-20 Hours) & Float Coverage (20-30 Hours)
    ***Coverage Locations Include: Madison, St. Claire, St Louis County and Surrounding Counties.***

    Monday - Friday - Hours vary Between 7:00am-7:00pm

    A schedule of 40 hours will be sent to you on Fridays for the following Monday through Friday.

    This role will travel to different clinics daily to cover call-ins, medical leaves, FMLA, vacation time, etc. in the St. Louis Metro area.

    This administration/front office medical position requires excellent customer service. The Patient Service Specialist (PSS) encompasses all front office duties, including but not limited to: insurance verification, customer service, data entry, scheduling, billing reconciliation, faxing, scanning, communication with doctors, multitasking and organization. To provide outstanding customer service to patients and staff.

    This is an entry level position starting pay is $16.50 per hour and go up based on education and experience. 
     

    Responsibilities

    • Greets patients
    • Answers phones
    • Patient intake and data entry
    • Insurance verification and pre-authorization
    • Schedules patient appointments
    • Operates front office of outpatient centers
    • Supports therapists and therapy assistants
    • Daily cash balancing and weekly banking deposits

    Qualifications

    Minimum Qualifications

    • High School degree or diploma required
    • Basic knowledge of computers skills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy required
    • Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members required

     

    Preferred Experience

    • One year in medical office setting that required multi tasking preferred
    • knowledge of health insurance preferred

    Additional Data

    Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.