• Patient Service Specialist - Medical Front Office - Full Time - Belleville

    Job Description

    SSM Health Physical Therapy - Outpatient Division 

    Patient Service Specialist (PSS)

    Full Time - 40 hours - Set schedule!
    Monday - Friday

    A set schedule of 40 hours will be created during the below clinic hours:
    The Belleville clinic is open Monday through Friday 7am-6pm.

    This administration/front office medical position requires excellent customer service. The Patient Service Specialist (PSS) encompasses all front office duties, including but not limited to: insurance verification, customer service, data entry, scheduling, billing reconciliation, faxing, scanning, communication with doctors, multitasking and organization. To provide outstanding customer service to patients and staff.

    This is an entry level position starting pay is $15.50 per hour and goes up based on experience and education. 


    • Greets patients
    • Answers phones
    • Patient intake and data entry
    • Insurance verification and pre-authorization
    • Schedules patient appointments
    • Operates front office of outpatient centers
    • Supports therapists and therapy assistants
    • Daily cash balancing and weekly banking deposits


    Minimum Qualifications

    • High School degree or diploma required
    • Basic knowledge of computers skills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy required
    • Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members required


    Preferred Experience

    • One year in medical office setting that required multi tasking preferred
    • knowledge of health insurance preferred

    Additional Data

    Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.