• TMSM COC
  • IT Engineer - Springfield, IL

    Posted: 07/03/2022

    CDS Office Technologies is the premier Managed Technology Services Provider in the Midwest and we are looking to add to our ever-growing team of IT professionals! We are looking to fill immediate openings in the position of Tier 1 IT Engineer. CDS offers an exciting, fast paced, environment where employees are frequently exposed to new learning opportunities as well as bleeding-edge technology, hardware, and software. With 9 locations and 50 years in business, CDS offers a diverse work environment for career-minded individuals who want to excel in the field of IT / Technology and who have a desire to advance their skillset and ultimately their career.
     
    Applicants should be friendly, enthusiastic, and driven with a strong work ethic.
     
    As a Tier 1 IT Engineer, applicants will be customer facing, assisting onsite and remotely with network, server, and general IT Support needs. Duties include (but are not limited to):
    • Support various projects including, upgrades, office/workstation relocations, Office 365, and other on-premise and cloud solutions.
    • Stand-up / deploy various server and workstation hardware
    • Physically deploy new network equipment and assist Tier 3 engineers with configuration and deployment
    • Network printer/MFP support including network scanning, printing, faxing
    • Work with management team, helpdesk, other engineers to ensure customer satisfaction
    • Troubleshoot and solve Tier 1 level issues with client networks, servers, and software
     
    Preference will be given to applicants who have experience and certifications, however extensive/proven experience is a suitable substitute for formal education.
     
     
    Additional Information:
    This is a full-time position where salary is based on experience. CDS Also offers the following benefits:
    • 401K
    • Health Insurance
    • Dental
    • Vision
    • Paid Time Off
    • Company Car
    • Company Phone
    • Company Laptop