• Retirement Operations Specialist - Remote

    Posted: 07/31/2022

    Location: Various Locations
    Work Type: Full Time Regular
    Job No: 500572
    Categories: Project Management/Business Analyst, Remote Work
    Application Closes: Closes Aug 10, 2022

    Assists in formulating business solutions through research, analysis, validation of data, facts, and information. Provides support for teams in order to meet defined business objectives and strategy.


    • Work on the 401(k) Client Operations Team supporting the customers of our 401(k) GVA product
    • Assist in gathering and analyzing information and requirements, and assist with implementation in collaboration with team members.
    • General understanding of department business processes, compliance, and workflows and apply that knowledge to your daily support of the business. May include administrative and production support for the business.
    •  Assist with creation of test plans, test scripts, and performs manual or automated testing for enhancements, upgrades and on-going maintenance to ensure that business, technical, and functional requirements are being met.
    • Understanding of vendor relationships. Assists in the fulfillment of vendor requests in order to maintain strong vendor relationships.
    • Contributes to the development of communication and training plans and materials for internal and external business associates and customers.
    •  Conducting immediate/localized impact analysis of process adjustments on people, strategy, systems and general business operations to determine priority of needs.
    • Develops and maintains current knowledge of assigned business areas, Mutual of Omaha practices, the insurance industry, and the business environment.
    • Proficiency working with Agile principles, processes, driving decision making, and aligning the team/organization on goals and objectives.
    • Communicating effectively with internal business partners and stakeholders. Leverage contemporary company communication tools to convey message.


    • You help promote a culture of diversity and inclusion within the department and the larger organization. You value different ideas and opinions. You listen courageously and remain curious in all that you do.
    • You are able to work remotely and have access to high-speed internet.
    • Ability to use current and contemporary business tools and methodologies.
    • Understands and considers both the business and the technical processes and needs to meet/exceed the desired business objectives.
    • Understanding of Business Analysis techniques and tools. Exposure to project management processes and tools. Ability to organize and deliver tasks and/or projects timely.
    • Ability to maintain flexibility and adapt in a rapidly changing environment.
    •  Exposure to continuous process improvement/operational excellence practices.
    • Strong verbal and written communication and presentation skills. Ability to develop and maintain relationships with a variety of stakeholders/business partners.
    • Proven problem solving experience with high attention to detail.
    •  Strong prioritization, organization and decision making skills.
    • 401(k) knowledge and experience a plus


    • A diverse workplace where associates feel a sense of belonging.
    • An organization that feels like a small, close-knit community and has the strength of a Fortune 500 company.
    • Tuition reimbursement, training and career development.
    • Comprehensive benefits plan that includes medical, dental, vision, disability and life insurance.
    • Flexible spending accounts for healthcare and childcare needs.
    • 401(k) plan with a 2% company contribution and 6% company match.
    • Competitive pay with an opportunity for incentives for all associates.
    • Flexible work schedules with a healthy amount of paid time off.
    • For more information regarding available benefits, please visit our Career Site.
    • Pay Range 24.04-26.44 (50-55K)
    • Pay commensurate with experience.