• Crisis Recovery Specialist

    Posted: 08/07/2022


    Reporting to the Crisis Care Supervisor, the Crisis Recovery Specialist serves as part of the Mobile Crisis Response Team to help establish rapport, share experiences, and strengthen engagement with the person experiencing a crisis. You will be relied on to provide clients with resourceful information and support in a variety of settings. The Crisis Recovery Specialist will model competence to their clients, through their own personal experiences, in successful self-recovery. Provide follow-up supports to all clients encountered through crisis programs and education to community stakeholders.


    • Utilize lived experience to build rapport with clients in crisis.
    • Assist with creating a crisis recovery plan.
    • Engage family, as needed, to educate about self-care and how to provide support to a loved one.
    • Ensure you/team responds immediately to the location of a behavioral health crisis to screen an individual's needs and assist the individual in receiving the appropriate level of care.
    • Communicate effectively within a team environment to meet the needs of those experiencing behavioral health crises
    • Provide brief therapeutic interventions as follow-up support to all who have engaged with our Mobile Crisis Response Team.
    • Completes screenings, assessments, and other necessary clinical documentation.
    • Maintain compliance with COA and other regulatory agency requirements.
    • Ensure that all documentation is completed timely and accurately.
    • Assist individuals in becoming involved in their own mental health and/or substance abuse recovery process so they might develop personalized action plans for their own mental, emotional, physical, and social health.
    • Work across departments to collaborate on suicide prevention practices and crisis needs
    • Assist with after-hours crisis collaboration as needed
    • Conduct outreach and community engagement within St. Clair County to educate about crisis, recovery, and services offered at Hoyleton.
    • Completes other duties as assigned.


    • Strong organizational and time management skills.
    • Excellent interpersonal and written communication skills.
    • Excellent engagement skills.
    • Willingness and ability to flex schedule as program needs change.
    • Must possess the knowledge, personal qualities, and practice skills to work effectively with professionals in other organizations and from other disciplines and to provide services in a manner that reflects understanding and appreciation of multiculturalism.


    • Must have personal lived experience.
    • Must live in St. Clair County IL
    • High School Diploma, GED, or higher education
    • Have or obtain Certified Recovery Support Specialist status within one year of hire.
    • The ability and willingness to actively participate in a fast-paced, multidisciplinary team environment.
    • Previous mobile crisis response experience preferred
    • Must possess and maintain a valid driver's license and proof of automobile insurance.
    • Must be at least 21 years of age
    • Must own a properly insured, reliable vehicle

    CARE & TCI

    One of the essential job functions of any position within the agency is to align your performance with our overarching philosophy of CARE. All decisions, actions, communication, and performance should align with the six CARE principles (Developmentally Focused, Family Involved, Relationship-Based, Ecologically Oriented, Competence Centered, and Trauma-Informed). Not only must you complete the CARE training with satisfactory participation, but you must then put that training into practice in your everyday work.

    Every employee must also pass TCI training with a satisfactory grade in written and/or physical testing. All employees must remain current on refresher training that is provided monthly at all locations. You will be tested every 6 months on the physical portion, if applicable to your position. You will be tested annually on the written portion regardless of your position. If you are not current on your TCI refresher training every six months, you will be required to retake the full course. If you do not pass either test, you may be required to retake the full course. Not only must you complete the TCI training with satisfactory participation, but you must then put that training into practice in your everyday work.