Responsible for cleaning patient rooms utilizing the seven-step method of cleaning, isolation areas in accordance with protocols and all other areas of the hospital per work schedules. Knowledgeable to perform laundry duties.
Service and Quality Standards:
Is Customer focused
Anticipates customer needs
Adheres to customer service standards
Is Competent, caring and compassionate
Treats coworkers and customers with dignity and respect
Demonstrates competent, caring and compassionate behavior
to customers and coworkers
Is conversation conscious
Assures confidentiality of patient and employee information
Is positive in interactions with others
Is courteous and respectful
Promotes a harassment free environment
Inspires the trust of others
Acts in accordance with hospital policies, meets the requirements of the Code of Conduct, and identifies any conflicts of interest.
Is excellent in patient care and service
Demonstrates multidisciplinary cooperation
Assists in obtaining excellent satisfaction scores of feedback
Is safety conscious
Demonstrates safety consciousness and supports safety initiatives
Is involved with improvement efforts
Supports performance improvement
Seeks ways to improve systems and services
Shows commitment to improvement efforts
Meets mandatory educational requirements
Is a loyal ambassador
Demonstrates commitment to hospital mission and vision
Is active and involved
Supports hospital initiatives
Champions innovation and supports change
Is a positive role model
Fosters team cooperation
Is a good steward of hospital resources
Develops/uses efficient work methods
Is cost effective
Conserves organizational resources
1. Clean all patient rooms utilizing the seven-step method of cleaning.
2. Responsible for cleaning of mop buckets, maid’s cart, and any other equipment that may need to be cleaned.
3. Clean other hospital departments per cleaning schedule.
4. Clean isolation areas according to protocols.
5. Empty wastebaskets, and take trash to the dumpster.
6. Have the knowledge and ability to work in laundry and clinic, if needed.
7. Have the knowledge and ability to work any schedule in the Housekeeping Department.
Education Requirements and Other Requirements: High school graduate, some college preferred, but not required.
Education Level: High school
Experience Requirements: 1 year of experience in institutional cleaning preferred, but not required.
Working Conditions: Exposure Category
(NA 0-25% 26-75% 76-100%)
Reach Overhead 0-25%
Walk/Move About 26-75%
The most significant duties have been included in this description. Other duties may be assigned and the hospital has the right to modify this job description as needed to accurately reflect assigned duties.
Authorities for decision making
Candidate Requirements / Attributes
Dimension of the Position
Problem Solving Characteristics
Demands for Influencing