Posted: 10/01/2023

    Job Summary:  The medical assistant performs administrative support duties under the direction of the practice manager which may include scheduling appointments, answering the telephone and directing the calls to the appropriate staff, registering patients, collecting and updating patient demographics, verifying health insurance coverage and collecting/processing payments.  Clinical duties are performed under the supervision of the physician and/or mid-level provider and may include obtaining and recording vital signs and medical histories, preparing patients for the examination, drawing blood and administering medications as directed by the physician and/or mid-level provider.


    Service and Quality Standards:


    1. Service

    Is Customer focused

                    Anticipates customer needs

                    Adheres to customer service standards

    Is Competent, caring and compassionate

                    Treats coworkers and customers with dignity and respect

                    Demonstrates competent, caring and compassionate behavior

                                    to customers and coworkers

    1. People

    Is conversation conscious

                    Assures confidentiality of patient and employee information

    Is positive in interactions with others

    Is courteous and respectful

                    Promotes a harassment free environment

                    Inspires the trust of others

    Acts in accordance with hospital policies, meets the requirement s of the Code of Conduct, and identifies any conflicts of interest

    1. Quality

    Is excellent in patient care and service

                    Demonstrates multidisciplinary cooperation

                    Assists in obtaining excellent satisfaction scores of feedback

    Is safety conscious

                    Demonstrates safety consciousness and supports safety initiatives

    Is involved with improvement efforts

                    Supports performance improvement

                    Seeks ways to improve systems and services

                    Shows commitment to improvement efforts

                    Meets mandatory educational requirements

    1. Growth

    Is a loyal ambassador

                    Demonstrates commitment to hospital mission and vision

    Is active and involved

                    Supports hospital initiatives

                    Champions innovation and supports change

    Is a positive role model

                    Fosters team cooperation

    1. Finance

    Is a good steward of hospital resources

                    Develops/uses efficient work methods

    Is cost effective

                    Conserves organizational resources




    Job Responsibilities:


    1. Performs general office duties including registration, medical records, scheduling, telephone tasks and other such duties
    2. Performs clinical duties including rooming patients, taking vital signs, recording medical histories, preparing patients for the examination, drawing blood and administering medications as directed by the provider
    3. Provides care in a safe and effective manner.
    4. Appropriately follows the chain of command.
    5. Maintains accurate and complete medical records.
    6. Demonstrates effective communication skills with patients, families and co-workers.
    7. Demonstrates flexibility to meet staffing needs of practice.
    8. Maintains a well-organized environment.
    9. Facilitates accurate and timely patient/visitor related activities in an efficient and courteous manner.


    Education Requirements and Other Requirements:


    Education Level:  High school graduate or equivalent required. Medical terminology course or background required.  Graduate of a medical assistant program required.  Must have certification or registration as a medical assistant.

    Experience Requirements:  Experience in a medical setting.  Prior experience as a medical assistant is preferred. 

    Other Requirements:  Must be able to complete computer work.  Excellent communication and interpersonal skills are necessary.



    Working ConditionsExposure Category I:  Tasks that involve exposure to blood, body fluids, or tissues.  All procedures or other job-related tasks that involve an inherent potential for mucous membrane or skin contact with blood, body fluids, or tissues, or a potential for spills or splashes of them, are Category I tasks.  Use of appropriate protective measures is required for every employee engaged in Category I tasks.


    Physical Activity:

                                                                                                                    NA          0-25%    26-75%     76-100%


    Lift/Carry                                                                                                                                   X

    Push/Pull                                                                                                                  X

    Reach Overhead                                                                                                    X

    Climb                                                                                                                        X

    Squat/Bend/Kneel                                                                                                                   X

    Sit                                                                                                                              X

    Stand                                                                                                                        X

    Walk/Move About                                                                                                                    X


    The most significant duties have been included in this description.  Other duties may be assigned and the organization has the right to modify this job description as needed to accurately reflect assigned duties.

    CLICK HERE TO APPLY: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=73323&clientkey=8236C138F02B1587E10CAE245C2E6EE6