• Residential Training Specialist

    Posted: 04/11/2021

    Residential Training Specialist

    Hoyleton Youth and Family Services is looking to hire a full-time Residential Training Specialist for our main campus located in Hoyleton, IL. Are you ready to take your career in social services to the next level with a well-respected organization that has been serving southern Illinois for over 125 years?

    In addition to a competitive salary based on experience, the Residential Training Specialist position is eligible for a full range of benefits including:


    • Health
    • Dental
    • Vision
    • Health savings account (HSA)
    • 403(b) retirement plan
    • Paid holidays
    • Paid time off (PTO)
    • Employee assistance program (EAP)
    • Life insurance
    • Continuing education
    • Fun, celebratory culture with a yearly employee retreat

    If this sounds like the right social services management opportunity for you, apply today!


    We are a faith-based organization, founded upon the social justice heritage of the United Church of Christ. Since our founding in 1895, we have grown to be one of southern Illinois' leaders in providing emotional and mental health services for every stage of youth and family development. We offer a wide variety of programs, including foster care, counseling, residential, and community programs. Our mission is to enable all people, young and old alike, to realize the wholeness of life that God intends.

    Our team professionals are energized daily because they have the opportunity to bring positive change to someone's life. In fact, "changing lives" is in everyone's job description. We also offer competitive payexcellent benefits, and positive work culture.


    The Residential Training Specialist will be responsible for providing direct supervision, coaching, and preparation for newly hired full, part-time, and call-in Youth Care Counselors in residential services, consistent with Hoyleton's CARE agency practice model. Under the direct supervision of the Director of Information Systems and Performance Improvement, will work closely with the Training Coordinator, Director of Therapeutic Residential Services, Program Managers, and Human Resources to ensure employees are fully trained for their position. The Residential Training Specialist will meet additional agency staff training needs as assigned by the Dir. of ISPI.


    • Will participate with HR in the interview, selection, and hiring process of direct care staff.
    • Will conduct orientation and training of new direct care workers. Will observe, assess, and document assessment of new hires along with their completion of orientation tasks.
    • Will assist the Dir. of ISPI and Dir. of HR in the development and ongoing improvement of the orientation curriculum and process.
    • Trains staff on TCI techniques and CARE principles. Observes new hires in the therapeutic milieu and offers "in the moment" coaching on the use of TCI techniques and practice guided by the CARE principles. Assesses willingness and ability of new hires to apply CARE principles in practice and shares assessment with new hires and their supervisor.
    • Trains new hires on the implementation of therapeutic interventions and Individual Crisis Management Plans and proper documentation of therapeutic interventions in compliance with Medicaid Rule 140. Collaborates with Program Managers to ensure new hires meet Hours of Care Medicaid documentation expectations.
    • Rotates new hires into cottages to shadow veteran staff, while evaluating the performance of new hires and works with Program Managers to facilitate placement of those who successfully complete the onboarding process into full or part-time direct care positions.
    • Will assess the readiness and ability of new hires to backfill positions and communicate with Program Managers regarding the availability of new hires to cover shifts as needed.
    • Will support Human Resources with assigning Residential employees light-duty assignments, while ensuring employees are completing work.
    • Works closely with Program Managers regarding staffing, training, and light-duty assignment concerns.
    • Works closely with Human Resources to ensure open positions are filled in accordance with position control information.
    • Provides Director of Therapeutic Residential Services an overview of the status of worker's compensation, staffing, and other applicable updates
    • Other duties as assigned.


    1. Must be capable of becoming a CARE Educator and TCI Trainer, with the ability to pass TCI exams.
    2. The ability to understand the issues of trauma, separation, and loss for the child in care and a commitment to a child's right to belong to a family.
    3. The ability to provide service in a manner that reflects an appreciation for the cultural background, heritage, and identity of staff and clients.
    4. Excellent oral presentation and written communication skills.
    5. Possess a driver's license in good standing and provide proof of insurance.


    A Bachelor's Degree from an accredited program in social work or related human services field preferred.

    Supervisory experience preferred.

    A High School Degree with at least eight years of relevant work experience required.

    CARE & TCI

    One of the essential job functions of any position within the agency is to align your performance with our overarching philosophy of CARE. All decisions, actions, communication, and performance should align with the six CARE principles (Developmentally Focused, Family Involved, Relationship-Based, Ecologically Oriented, Competence Centered, and Trauma-Informed). Not only must you complete the CARE training with satisfactory participation, but you must then put that training into practice in your everyday work.

    Every employee must also pass TCI training with a satisfactory grade in written and/or physical testing. All employees must remain current on refresher training that is provided monthly at all locations. You will be tested every 6 months on the physical portion, if applicable to your position. You will be tested annually on the written portion regardless of your position. If you are not current on your TCI refresher training every six months, you will be required to retake the full course. If you do not pass either test, you may be required to retake the full course. Not only must you complete the TCI training with satisfactory participation, but you must then put that training into practice in your everyday work.


    If you feel that you would be right for this clinical position with our social services organization, please complete our initial 3-minute mobile-friendly application. We look forward to meeting you!

    Location: Hoyleton 62803