• TMSM COC
  • Communications and Membership Coordinator

    Posted: 02/28/2021

    The Troy/Maryville/St. Jacob/Marine Chamber of Commerce is adding to its team with a Communications & Membership Coordinator. The coordinator will fill an essential role with the Chamber and the communities as a whole.

    The Communications & Membership Coordinator will excel in verbal and written communication and the management of schedules and social media. The coordinator will have the opportunity to be part of a creative, productive, and fun team.

    This 35-hr per week position includes vacation day and paid holiday benefits.
     

    COMMUNICATIONS & MEMBERSHIP COORDINATOR
    Troy/Maryville/St. Jacob/Marine Chamber of Commerce
     

    Reports to:  

    Member Relations Manager

     

    Job overview:

    Responsible for:

    • Coordinating Chamber marketing and communication

    • Contacting Chamber members for a variety of items

    • Maintaining marketing/event plan and executing

    • Promoting Chamber and telling our story

     

    Responsibilities and duties:

    • Coordinating Chamber marketing and communication 

      • Maintaining/executing marketing schedule

      • Coordinating items for Chamber Pulse and publish/e-mail

      • Update Chamber’s website

      • Managing social media platforms – Facebook, LinkedIn, Twitter, SnapChat, InstaGram, Social Point, etc.

      • Setting up and facilitating online meetings via Blitzr, Zoom and Calendly

      • Working with Chamber videos through Vimeo, YouTube, etc.

    • Contacting Chamber members for a variety of items

      • Seek additional information from Chamber member websites and social media pages

    • Maintaining marketing/event plan and executing

      • Chamber website, specifically with event/informational flyers, the community calendar, job opportunities, Hot Deals, open locations, general data information—all aspects of the website

    • Performing general office duties -- greeting visitors, answering the telephone, attending events, ordering office supplies, maintaining membership information in front office, etc. (will be removed in position is remote)

    • Designing/creating engaging flyers to promote events

    • Recording podcasts/videos and assembling for promotion

    • Work one-on-one with Chamber members (in higher investment levels) on items such as designs, videos and logos

    • Help maintain the overall look and brand of the Chamber

    • Promoting the Chamber through:

      • Social media

      • Press releases

      • Videos

    • Putting together event worksheet and a marketing plan and coordinating the following events:

      • Drinking w/Dawn…and an Expert

      • Chamber digital highway billboards

      • Testimonials (written and video)

      • Undercover Director

      • Maryville community events (promotion only)

      • Ribbon cutting (promotion only)

      • Small Business Saturday

      • Community garage sales

      • E-cycle/Shredding event

      • Troy Family Year of Fun

      • Foundation Golf Scramble

      • Healthcare Kindness Day

      • Workforce Development/Educational events

        • Create Workforce Development Group

    All other duties as assigned.

     

    Qualifications:

    • Associates Degree or Bachelor’s Degree in Mass Communication other relevant experience

    • Excellent verbal or written communication skills, including on the telephone, e-mail, etc.

    • Willingness to learn new software and database management programs

    • Ability to multi-task, prioritize work and maintain a working list for all items

    • Excellent typing and proofreading skills

    • Must be able to work independently, resourcefully and without constant supervision

    • Willing to do whatever it takes to get the job done – all other duties as assigned

    • Strong customer service skills with the ability to get buy-in from members and build relationships

    • Creative strategy development and initiative catalyst

     

    Software/apps:

    • Proficient with Microsoft Office (i.e. Word, PowerPoint, Outlook)

    • Knowledge of Adobe Suite (i.e. InDesign)

    • Willingness to learn ChamberMaster and Constant Contact

    • Knowledge of different social media platforms including Facebook, LinkedIn, Twitter, SnapChat, Instagram, SocialPilot, Vimeo, YouTube and others

     

    Skills:

    • Task driven by worksheets and able to balance several items at once

    • Exceptional customer service and willing to go the extra mile to assist members and the community

    • Always thinking Chamber – looking for new ideas, seeking out new members, watching for new businesses, watching social media pages

    • Looking for an “Owner of their job, not a renter”

     

    Other:

    • The Troy/Maryville/St. Jacob/Marine Chamber of Commerce sits on the property owned by the Triad School District and the property is marked as non-smoking.

    • Chamber office hours are Monday through Thursday 8:30 a.m. – 4:30 p.m. and Friday 8:30 a.m. – 12:30 p.m. but subject to change.  Non-paid lunch is one hour.  A total of 35 hours/week.  

    • This position is very task driven and there are always multiple events being planned.  The best applicant for this position will put 100% effort into the position.  

     

    Compensation:

    • Compensation is $14-$17/hour, based on experience.  Employee evaluated in 90 days with potential increase in compensation based on 90-day goal achievement.  

    • Position includes accrual of vacation days (2 weeks after first year) and personal days (2) and also paid holidays (12 days) 

     

    How to apply for the position:

    • E-mail cover letter, resume and compensation requirements to dawn@troymaryvillecoc.com

    • Include three professional references and contact information

    • Qualified candidates will be contacted to set up an interview

    • References will be called and a background check will be conducted for the final candidate