• Chief Talent Officer

    Posted: 11/05/2023

    About the job

    Seeking a passionate and experienced Chief Talent Officer to curate, lead, and sustain forward-thinking, people-centric HR strategies to position our industry-leading, family-owned company for continued growth and success.




    Our people are and have always been the best resource of Truck Centers, Inc. (“TCI”). With humble roots as a single location in a Midwestern small town, TCI has grown to a network of 10 full-service Freightliner and Western Star truck dealerships with two auxiliary locations and 700+ employees across three states. For 50+ years, TCI has proudly dedicated itself to exceptional customer service in an environment that fosters family-owned values of honesty, integrity, compassion, and a community-based spirit of giving back.


    Reporting directly to TCI’s President/COO, the Chief Talent Officer (“CTO”) will develop a talent management strategy rooted in our strong values and traditions but aiming to guide and cultivate progressive initiatives and future growth. With responsibility and oversight for the entire employee lifecycle and HR department, the CTO will serve as an integral member of TCI’s senior leadership team.


    The St. Louis Business Journal has continually recognized TCI as one of the St. Louis region’s Top Companies, Top 150 Privately Held Companies, and the 2018 Family Business Award recipient. TCI also stands proudly as one of the region’s largest veteran-owned businesses, with veterans also comprising ~10% of TCI’s loyal employee base. Learn more about TCI and its 3rd generation family leadership by visiting https://www.truckcentersinc.com.




    PROVIDE VISIONARY AND STRATEGIC HR LEADERSHIP (Executive Leadership) – Serve as a vital member of TCI’s leadership team, driving results for the HR function to support the company’s overall strategic plan. As a trusted business partner to operations, finance, sales, and marketing, you will execute talent strategies to foster exceptional employee relations and engagement, ensuring HR compliance and innovative and best practice solutions while fostering an appreciation for TCI’s core values and family-owned traditions.


    INSPIRE A HIGH-PERFORMING HR TEAM (Team Management) – Serve as an HR thought leader, key resource, mentor, and strategic advisor to our HR Director and a team of four HR professionals. Promote a high level of responsiveness and customer service by developing a passionate team to serve as trusted business partners for internal stakeholders. Drive a healthy sense of accountability and a growth mindset for continuous improvement. Solicit feedback to create an environment that values innovation, inclusion, and continuous improvement and supports close collaboration with regional operations teams and leaders.


    DEVELOP & IMPLEMENT A ROBUST TALENT MANAGEMENT STRATEGY (Performance Enablement + Learning & Development) – In close collaboration with senior leadership, you will design and deliver a strategic, multi-year plan for TCI’s approach to talent management. As the architect of the next chapter of our HR strategy, you will implement an employee-centric performance review process that includes 360-degree feedback, promotes career pathing across the organization, and fosters personal growth. You will assess and address training and leadership development gaps while deploying quantifiable metrics to ensure the success of TCI’s HR programs and initiatives.


    OVERSEE COMPELLING RECRUITMENT & ENGAGEMENT STRATEGIES (Talent Acquisition & Employee Engagement) – In conjunction with the COO and other key leaders, develop and integrate our branding efforts to ensure a consistent and rewarding value proposition for current and future TCI employees. Support business leaders in assessing TCI’s talent needs and creating innovative strategies around talent sourcing, recruitment, interviewing, and onboarding. Develop a total rewards program that furthers TCI’s ability to attract and retain top talent.




    You are passionate about HR transformation, including building dynamic and agile HR teams, partnering closely with senior leadership on HR initiatives, and introducing innovative ideas.


    You bring at least 10-15+ years of progressive HR leadership experience, including a demonstrated track record of leading high-performing HR teams, ensuring collaboration and accountability, and developing HR programs rooted in a robust talent strategy.


    You have served as a strategic business advisor to executive leaders regarding organizational design and change initiatives to optimize the company’s strategic and operational objectives. You also have the ability and desire to oscillate between strategic and tactical priorities with ease.


    You have excellent verbal and written communication skills. You are skilled at relationship building and stakeholder management. You have developed the ability to confidently engage with various stakeholders and react with a service attitude, diplomacy, and tact.


    You have gained proven experiences and developed programs and strategies to enable successful workforce planning, recruitment, engagement, career development, and retention.


    In-depth working knowledge of HR laws and regulations (FMLA, FLSA, ADA, etc.). Four-year degree in human resources, business, or related field; advanced degrees or equivalent leadership experience is highly preferred.


    Demonstrated computer skills, including proficiency with MS Office Applications, cloud-based software, related HR platforms, and data-analysis tools.




    PEOPLE ARE OUR MOST VALUABLE ASSET – For 50 years and across three generations, we have been a family-owned business committed to supporting one another, our customers, and the communities we serve. TCI is passionate about caring for its team members, empowering them to be at their best while valuing honesty, integrity, and responsibility.


    BUILD & SCALE THE NEXT CHAPTER OF TCI’S TALENT PRACTICES – Growth necessitates best practices and reliable infrastructure. With a seat at the senior leadership table, you will make a lasting impact through visionary leadership and implementing best HR practices, programs, benefits, organizational design, recruitment, and talent management strategies.


    COMPETITIVE COMPENSATION & BENEFITS PACKAGE – TCI offers a competitive base salary and annual bonus plan as well as a comprehensive benefits package, including various coverage options for medical, dental, vision, life, and disability insurance; 401(k) plan; and PTO.




    Take the next step and share your resume with Occhio Search & Recruitment. Visit www.occhiosearch.com or contact Angie Akerman at angie@occhiosearch.com for more details. We will hold all resumes, referrals, and general inquiries strictly confidential. TCI will not respond to any direct inquiries. Please direct all questions, referrals, and applications to our trusted search consultants at Occhio Search.


    TCI is an Equal Opportunity Employer. We welcome differences in form of gender, race, ethnicity, disability, geography, socioeconomic status, age, politics, religion, philosophy, sexual orientation, gender identity or expression and veteran status. All applicants who share this goal are encouraged to apply-we look forward to hearing from you!