• Dispatcher

    Posted: 05/07/2023

    Job Summary:  Are you a night owl that loves the graveyard shift? Would you like to work for a company that has been in business for over 85 years?  We are looking for a Dispatcher to join a growing team.  The Dispatcher is responsible for effectively routing customer deliveries, managing routes/workloads within designated time frames and cost structure in compliance with efficiency standards/safety regulations.

    • Schedule all fuel, lube, package, and supply deliveries, including assignment of deck crews to deliveries, to maximize operational efficiency, customer satisfaction, and overall profitability in adherence with safety requirements with independent judgment
    • Exercising discretion with managing schedule changes (due to deck crew absences, business changes, and/or vessel maintenance) and adjust assignments accordingly
    • Communicating changes to appropriate management personnel
    • Troubleshoot calls from deck crew, serving as primary point of contact; manage and escalate product contaminations, spills, and other onsite emergencies reported by deck crew to appropriate operations leadership in compliance with environmental, health, safety, and security guidelines
    • Review and analyze previous day's deliveries to ensure efficiency levels were met/exceeded. Log and report emergency delivery details
    • Serve as key point of contact for sales representatives, deck crew, warehouse team, and operations leadership on all delivery-related issues
    • Read Web-based monitors for tank levels and generate delivery tickets, if needed
    Location: Wood River, IL
    Position type: Full Time, Evaluation Hire
    Training Period: 8am-4pm
    Pay and Shift: $18/hr, 4pm-4am
    Benefits provided by Clients (once hired on):  Medical, Dental, Vision, Short/Long Term Disability, Voluntary AD&D, Voluntary Life, Spousal Life, Dependent Life, Matching 401(k), Health/Dependent FSA, Tuition Reimbursement

    • 2 to 4 years of experience in a dispatching role
    • High School Diploma or GED required
    • Bachelor’s degree preferred; a combination of education and/or experience in lieu of degree
    • Personable demeanor, helpful attitude; good interpersonal skills and works well with others
    • Ability to multitask effectively during busy times, exercise patience and professionalism
    • Good problem-solving skills
    • Possess a sense of urgency to get things done
    • Excellent verbal and written communication
    How To Apply: Submit a completed application to the Edwardsville location at www.expresspros.com or email your resume to Sarah.Rice@ExpressPros.com