Posted: 09/10/2023


    Job Summary:  
    Floor technicians are generally responsible for the overall floor maintenance of hard surface and carpet (dust and wet mopping, stripping, waxing, buffing, shampooing, extraction & bonneting) of areas that include offices, patient rooms, corridors, lobbies, entrances, stairwells and other public areas such as dining rooms.

    Service and Quality Standards:

    1.    Service
    Is Customer Focused?
        Anticipates customer needs
        Adheres to customer service standards
    Is Competent, caring and compassionate
        Treats coworkers and customers with dignity and respect
        Demonstrates competent, caring and compassionate behavior 
            To customers and coworkers
    2.    People
    Is conversation conscious?
        Assures confidentiality of patient and employee information
    Is positive in interactions with others
    Is courteous and respectful
        Promotes a harassment free environment
        Inspires the trust of others
    Acts in accordance with hospital policies, meets the requirements of the Code of Conduct, and identifies any conflicts of interest.
    3.    Quality
    Is excellent in patient care and service
        Demonstrates multidisciplinary cooperation
        Assists in obtaining excellent satisfaction scores of feedback
    Is safety conscious?
        Demonstrates safety consciousness and supports safety initiatives
    Is involved with improvement efforts
        Supports performance improvement
        Seeks ways to improve systems and services
        Shows commitment to improvement efforts
        Meets mandatory educational requirements
    4.    Growth
    Is a loyal ambassador
        Demonstrates commitment to hospital mission and vision
    Is active and involved
        Supports hospital initiatives
        Champions innovation and supports change
    Is a positive role model
        Fosters team cooperation
    5.    Finance
    Is a good steward of hospital resources?
        Develops/uses efficient work methods
    Is cost effective
        Conserves organizational resources

    Job Responsibilities:
    1.    Performs floor care including bonnet cleaning and extraction of carpets, mopping, scrubbing, buffing and waxing floor.
    2.    Collects and distributes trash and soiled linen.
    3.    Sets up rooms for meetings and center functions as assigned.
    4.    Disposes of waste properly and seals boxes of hazardous waste and transports to bio-hazardous room.
    5.    Demonstrates knowledge of safety procedures for housekeeping.
    6.    Uses standard precautions appropriately.
    7.    Replenishes supplies.
    8.    Performs preventative maintenance check on all equipment prior to use.
    9.    Reports observations concerning structural and equipment wear, defects and malfunctioning to supervisor.
    10.    Maintains equipment used in performing duties.
    11.    Safely operates equipment, appropriately uses and stores chemicals.
    12.    Adheres to Confidentiality/Release of Information guidelines for adults and minors
    13.    Maintains an acceptable level of competency as measured by quality assurance inspections.
    14.    Cross-trained in all Housekeeping responsibilities for backup purposes.
    15.    Provides assistance with projects or housekeeping to offside locations.
    16.    Displays competency in actions during emergency situations.


    Education Requirements and Other Requirements:

    Ability to read and follow written instructions.
    Ability to understand and follow verbal instructions.

    2-Yrs Floor Care experience.

    Working Conditions: Exposure Category I:
    Tasks that involve exposure to blood, body, fluids, or tissues.  All procedures or other job-related tasks that involve an inherent potential for mucous membrane or skin contact with blood, body fluids, or tissues, or a potential for spills or splashes or then, are category I tasks use of appropriate protective measures is required for every employee engaged in category I tasks.

    Physical Activity:
                                NA    0-25%    26-75%       76-100%

    Lift/Carry (up to 50 lbs)                              X
    Push/Pull                                        X
    Reach Overhead                                  X
    Climb                                      X
    Squat/Bend/Kneel                              X
    Sit                                  X
    Stand                                          X
    Walk/Move About                                      X

    The most significant duties have been included in this description.  Other duties may be assigned and the hospital has the right to modify this job description as needed to accurately reflect assigned duties.

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