• TMSM COC
  • Crew Member- Full-Time

    Posted: 06/29/2025

    Crew Members play a vital role in delivering great guest experiences. They prepare products according to operational and quality standards, and serve them with enthusiasm in a clean environment. They work as part of a team to meet our Guests’ needs and give them a reason to come back. 

    If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Crew Member for a Dunkin’ Donuts franchisee is a great career choice. Our team is committed to making our guests’ day by serving them with a great product, a smile, and heck, maybe even a joke or two. Everyone on our team, from our franchisee to our manager to our crew member, works together and takes pride in doing a good job. If you are ready to roll up your sleeves and work with a winning team, then join our dynamic, award winning franchise!

     

    Responsibilities Include:

    • Hold themselves accountable for their responsibilities on their shift.
    • Adhere to schedule and arrive ready to work on time.
    • Operations Excellence for Guest Satisfaction meeting our C.A.R.E. level of service.
    • Adhere to Brand standards and systems, delivering quality food and beverage to each guest.
    • Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed.
    • Complete all required training and support the training of other team members.
    • Effectively execute restaurant standards and marketing initiatives.
    • Prepare all products following appropriate recipes and procedures.
    • Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security.
    • Comply with all restaurant, Brand, and franchisee policies.
     

    Qualifications:

    • Must be able to fluently speak/read English
    • Capable of counting money and making change
    • Able to operate restaurant equipment (minimum age requirements may apply)
    • Guest Focus – anticipate and understand guests’ needs and exceed their expectations.