Job Title: Senior Universal Banker
Status: Full Time
Location: Collinsville, IL
Salary: $22.00 - $28.00 hourly
Job Overview
We are a small, community-focused financial institution looking for a highly motivated self-starter. The ideal candidate is disciplined, yet outgoing, and strives to provide exceptional customer service. The Senior Universal Banker performs all Teller and Deposit Servicing functions for Collinsville Building & Loan with high accuracy. The Senior Universal Banker will be familiar with CB&L products and services and will recognize opportunities to recommend those products and services to customers and non-customers alike.
Duties and Responsibilities include, but are not limited to:
· Opening, closing, and servicing retail and small business deposit accounts, including complex Trust, Estate, and IRA transactions.
· Strong knowledge of products and services to refer account options; leading by example to identify and capitalize on those opportunities to enhance customer relationships.
· Processing teller transactions including deposits, withdrawals and loan payments as needed.
· Ensuring cash drawers and vault have balanced at end of shift as needed.
· Vault responsibilities as needed.
· Assisting customers with digital banking and account management tools, such as debit cards.
· Staying current on assigned training, regulation, corporate policies and utilizing such to keep procedures current.
· Ensuring BSA compliance, including but not limited to AML, CIP, OFAC, completing currency transaction reports (CTRs), and identifying and reporting suspicious activity.
· Assist with training and development of universal bankers and/or tellers.
· Maintaining flexibility in schedule to accommodate branch staffing needs, including branch opening and closing duties.
· Utilize critical thinking skills to resolve customer issues, while recognizing when to escalate.
· Support community involvement and participate in bank-sponsored events.
· Performing other duties as assigned.
Qualifications:
· Strong fundamental math skills
· Thorough understanding and demonstration of strong customer service skills
· Retail Banking experience, two years minimum
· Cash-handling experience, one year minimum
· Applicants with Marketing or IT experience highly desired
· Computer and network navigation skills (including Microsoft Office Suite); experience with Excel a plus
· College degree in Business or Finance preferred. (High School diploma or equivalent considered with experience)
Wages: Pay for this position ranges from $22.00-28.00 per hour depending on experience brought by candidate
· Subsequent wage consideration in conjunction with Department of Labor rulings and during annual compensation review each year
Benefits: Benefits for full-time employees include the following:
· Paid Time Off - Vacation Paid-time off based on years of service; 48 hours Paid Leave per calendar year (in accordance with Illinois Paid Leave for All Workers Act)
· Birthday and Federal Holidays off with pay
· Group Medical, Dental, and Vision Insurance Availability (30-day waiting period)
· Medical & Dental premiums - 10% employee-paid premium, 50% employee-paid premium for dependents
· Vision premiums - 100% employee-paid premium
· Group Life Insurance, Long-Term Disability, and Accidental Death & Dismemberment Insurance (100% employer-paid; 30-day waiting period)
· Availability to participate in the Cafeteria Plan
· Availability to participate in the 401K plan with Association match (100% up to 6%)
· Annual Profit-sharing potential (no contribution required, minimum 3% of base)
NOTE: Benefits are subject to Board approval each calendar year.
General Schedule:
· This is a full-time hourly position.
· Average work week of 37 hours Monday through Saturday. You will generally have a full day off during the week.
· Required attendance of monthly department and staff meetings (generally Fridays at 8:00 a.m.)
· This position is not remote-work eligible.
Physical Requirements:
· Must be able to lift up to 15 pounds.
Collinsville Building and Loan Association is an Equal Opportunity Employer. Applicants have rights under Federal Employment Laws:
Family and Medical Leave Act (FMLA) - fmlaen.pdf
Equal Employment Opportunity (EEO) - Know Your Rights: Workplace Discrimination is Illegal
Employee Polygraph Protection Act (EPPA) - Polygraph Protection Act employee rights
Job Type: Full-time
Pay: $22.00 - $28.00 per hour
Expected hours: 37 per week
Benefits:
Work Location: In person